Terms & Conditions

1. Introduction

Welcome to https://www.twenty20repairs.com.au. This website is owned and operated by TWENTY20 AUTO BODY REPAIRS PTY LTD (ABN: 80699887299, ACN: 699887299). By accessing or using our website, you agree to these Terms & Conditions.

2. Website Information

  • The information on this website is provided for general information about our business and services.

  • We aim to keep the information on this website accurate and up to date.

  • Vehicle repairs may vary depending on the condition of the vehicle, the extent of damage, parts availability and other factors.

  • Information provided on this website should not be considered a final quote, repair timeframe or guarantee of a particular repair outcome.

2. Intellectual Property

  • All original photographs, business content, branding and other materials created by or for TWENTY20 AUTO BODY REPAIRS remain our property.

  • Some graphics and other website content may be created using third-party tools or services and may be subject to their applicable terms.

  • You may not copy or reuse any content without our written permission.

3. Use of the Website

  • You agree to use this website only for lawful purposes.

  • You must not use this website to transmit malicious software or spam.

  • We reserve the right to restrict your access if you violate these terms.

4. Repair Assessment and Estimates

  • You may use our website to contact us or request a repair assessment.

  • You are responsible for providing accurate information about your vehicle and the damage being assessed.

  • Any assessment or estimate based on photographs, descriptions or other information submitted online is preliminary and may change following a physical inspection of the vehicle.

  • Additional or previously unseen damage may affect the scope, cost or timeframe of a repair.

  • Submitting a repair assessment or enquiry does not require you to proceed with repairs.

  • Any formal quote, repair authorisation or other terms provided to you in connection with an actual repair will apply separately to these Terms & Conditions.

5. Vehicle Photos and Information

  • You may provide photographs, vehicle details and other information when submitting an enquiry or repair assessment.

  • You confirm that you are authorised to provide any information or photographs you submit to us.

  • We may use this information to assess your enquiry, prepare an estimate and communicate with you about your vehicle.

  • Personal information provided to us is handled in accordance with our Privacy Policy.

6. Repair Timeframes

  • Any repair timeframe mentioned on this website or provided during an initial enquiry is an estimate unless otherwise expressly agreed.

  • Repair times may be affected by factors including the extent of the damage, additional damage identified during the repair process, parts or material availability and circumstances outside our reasonable control.

  • We aim to communicate any significant changes to an estimated repair timeframe where reasonably possible.

7. Repair Images & Videos

  • Photographs and videos displayed on our website show examples of repair work carried out or in progress at TWENTY20 AUTO BODY REPAIRS.

  • Every vehicle and repair is different. Images and videos are provided to demonstrate examples of our work and repair processes and do not guarantee identical results for other vehicles or repairs.

8. Limitation of Liability

  • We do not guarantee that our website will always be available, error-free or uninterrupted.

  • To the extent permitted by law, we are not responsible for loss or damage resulting from reliance on general information provided on this website.

  • Nothing in these Terms & Conditions excludes, restricts or modifies any rights or remedies that cannot lawfully be excluded, including rights under the Australian Consumer Law.

9. Third-Party Links

  • Our website may contain links to third-party websites or services, including social media platforms.

  • These links are provided for convenience and information.

  • We are not responsible for the content, availability, privacy practices or terms of third-party websites.

10. Governing Law

  • These terms are governed by the laws of Western Australia, Australia.

  • Any disputes will be resolved in the courts of that State.

11. Changes to These Terms & Conditions

  • We may update this Terms & Conditions from time to time to reflect changes to our business, website, services or legal requirements.

  • We encourage you to review this page periodically for any changes.

12. Contact

  • If you have any questions about these Terms & Conditions, please contact:

TWENTY20 AUTO BODY REPAIRS PTY LTD
58 Wittenberg Drive
Canning Vale WA 6155
Email: info@twenty20repairs.com.au
Phone: +61 409 536 071

Last updated: August 2026