Privacy Policy

1. Openness and Transparency

TWENTY20 AUTO BODY REPAIRS PTY LTD is committed to protecting your privacy. This policy outlines how we collect, use, and manage your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Collection of Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact details (email, phone number, address)

  • Payment and billing information

  • IP addresses and website usage data via cookies

3. Purpose of Collection

We collect your information to:

  • Provide our services or products to you

  • Communicate with you regarding enquiries or orders

  • Improve our website and user experience

  • Comply with our legal obligations

4. Disclosure of Personal Information

  • We do not sell your personal information to third parties.

  • We may share data with trusted service providers (like payment processors or couriers) to fulfill our services.

  • We will disclose data if required by Australian law.

5. Data Security

  • We take reasonable physical and electronic steps to secure your data.

  • We use industry-standard encryption for online transactions.

  • No data transmission over the internet can be guaranteed as 100% secure.

6. Your Rights and Access

  • You have the right to access and correct the personal information we hold about you.

  • To make a request, or to lodge a privacy complaint, please contact us at info@twenty20repairs.com.au